State Farm® Insurance Agent Helen Lee
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kim dan
July 27, 2024
"I came from korea for intership and got insureance here it is a nice office. I especially recommend Helen Lee. I asked Lee for help, but he was so kind and very helpful. Helen Lee - State Farm Insurance Agent 4.4 (36) Insurance agency in Los Angeles, CaliforniaClosed"
"Hi Dan! Thank you for your positive review! We're pleased to hear that Helen was of much help to you. Enjoy your stay in America and let us know if you need any help with your insurance!"
benny
July 19, 2024
"I highly recommend this insurance office. The agents were attentive and provided excellent customer service. The office space was organized and had a welcoming atmosphere, which made the entire experience pleasant."
"Hi Benny! Thank you for your recommendation! It's great to hear that you had a positive experience with us. We do try our best to focus on providing the best service that we can, while also keeping an inviting atmosphere. Whenever you have any assistance with your insurance needs, feel free to reach out to us again!"
Max Kim
July 19, 2024
"Recently had to file a claim with Helen Lee's office due to an accident. Overall great service, my questions were always answered and the claim rep always tries to help which I appreciate."
"Hi Max! We're sorry to hear you had to file a claim, but we're glad to hear our team was able to help you through what must have been a stressful process. Thank you for taking some time aside to leave us a review, and we hope everything goes smoothly. If not, you're always welcome to give us a call, or visit us at our office!"
Tristan Kilmer
July 18, 2024
"I love the location of this office in middle of Korea town. Whenever we have a question or an issue we need help with, they are fast and friendly in helping us out! I highly recommend them to anyone!"
"Hi Tristan! Thank you for your positive review and for your recommendation! We appreciate having you as our customer and look forward to assisting you further in the future!"
January Cabral
July 17, 2024
"I spoke to someone on the phone, but he is very happy and upbeat, and you can tell that he genuinely cares about his work and clients."
"Hi January! We're glad to hear that you were pleased with our phone operator's customer service! If you have any further questions, don't hesitate to give us another call!"
Kaylean McNeal
July 12, 2024
"Sam was very nice and patient with me over the phone. I appreciate the quality of communication he had throughout our conversation. Very professional and modest. I wish more customer service agents were as kind as him. Thank you for helping !!!"
"Hi Kaylean! Thank you for taking the time to let us know about your experience. We'll be sure to let Sam know that his service was appreciated! If there’s anything else we can help you with, please let us know!"
Hanul
July 8, 2024
"Clean office. Easy parking. Great staff. It’s never fun having to deal with insurance but this branch made everything easy and stress free."
"Hi Hanul! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!"
Tee Han
July 5, 2024
"The customer service here is second to none! Big thank you to Joseph. Unfortunately I had missed some payments resulting in my insurance getting canceled, but the staff was very helpful and understanding of my financial situation and helped me reinstate my policy. They even helped me get some discounts to lower my payments! They seemed very knowledgeable and knew how to cater to my individual needs as a customer which definitely did not go unnoticed. I wish I could recommend them to my family but unfortunately they don’t live in California."
"Hi Tee! It's great to hear that Joseph was able to help you get your policy reinstated and also lower your payments! If any of your family ever needs insurance in California, don't hesitate to reach out to us!"
james johnson
July 4, 2024
"I call this office frequently for help with my car insurance, and the phone operators are always very helpful and so I thought I’d write a little review for them :)"
"Hi James! Thank you for sharing your experience with us! We appreciate that you took the time to write a review for us, and please don't hesitate to give us a call if you ever need help with your insurance."
Liam
July 4, 2024
"I was looking for a new insurance provider as my old one was just not working out. State Farm was able to save me about $25 a month from what I was paying previously. 10/10 would recommend"
"Hi Liam! Thank you for sharing your experience with us. We are glad that we were able to help you lower your monthly bill. We look forward to assisting you with any of your future insurance needs."
angela zhu
July 4, 2024
"Exceptional customer service! The representatives are always friendly and eager to help with any questions or issues."
"Hi Angela! Thank you for your positive input. We are thrilled to hear that you had a pleasant experience with our representatives. Feel free to reach out to our team whenever you need assistance!"
Jin Hee Kim
July 4, 2024
"I recently heard that State Farm offers life insurance and was curious about it. To be honest I don’t really know anything about life insurance but the staff member that helped me was very patient and informative. He explained to me various different plans that suited my individual needs and circumstances. It also ended up getting me a discount on my car insurance so I can’t complain about that haha."
"Hi Jin Hee! Thank you for sharing your positive experience with our staff member! We're glad to hear that they were patient and informative while explaining the different life insurance plans that suited your needs. If you have any further questions or need assistance, please don't hesitate to reach out to our team!"
adammrmcchickenman
July 3, 2024
"Insurance is never fun to deal with but the staff here is very understanding, knowledgeable, and informative. Makes everything easier to deal with."
"Thank you for your kind review. We're glad to hear that our staff was able to make your insurance experience easier to deal with. Feel free to call our office whenever you need any further assistance!"
Kelly Choe
July 3, 2024
"My parents are first generation Koreans and don’t speak English very well, but my mom was recently telling me how she loves that this Statefarm office has Korean speakers available all the time and that they are always very cordial. Definitely would recommend for any Korean speakers 👍"
"Hi Kelly! Thank you for sharing your positive experience with our office! We're delighted to hear that our Korean-speaking staff has been able to assist your parents. Your recommendation means a lot to us, and we're committed to serving our customers with the highest level of service and support. We appreciate your feedback and look forward to continuing to assist you and your family."
taiga ikeda
July 3, 2024
"It seemed very busy when I visited the office so I had to wait a little, but they had free coffee, which I could never turn down. The staff was very friendly and helped me out as soon as they could."
"Hi Taiga! We're glad that your wait wasn't too long, and nobody can turn down free coffee! We appreciate your understanding that sometimes the office may get a little busy, but rest assured, we are always looking for the quickest and most efficient way to help each of our customers without sacrificing the quality of support that we provide. Thank you for sharing your experience with us, and we look forward to servicing you in the future!"
Miranda Groves
July 3, 2024
"I have been a customer of State Farm for several years now, and I must say that the service provided by Joseph at my local office has been exceptional. Whenever I have questions or need assistance with my car insurance, Joseph is always there to help me out. His knowledge and professionalism make dealing with insurance matters much easier and less stressful. As I younger driver I often have so many questions & I just really appreciate all the help."
"Hi Miranda! Thank you for your positive review! We understand that dealing with insurance can be very stressful at times, but we're glad to hear that Joseph was able to answer all your questions. We appreciate your support and hope to continue assisting with any and all of your future insurance needs."
Z J
July 3, 2024
"I called in recently because my car insurance payments had gone up suddenly, but the representative was very friendly and informative. It turns out that car insurance has gotten more expensive all throughout California, but the representative looked over my policy and was able to help me lower my payments. I would give 6 stars if I could 😊"
"Thank you for your valuable feedback! It is quite unfortunate that insurance costs are increasing, but we're dedicated to providing our customers with the best possible service and support. Your satisfaction means a lot to us, and we're thankful for your trust in our team!"
Monae McClain
July 3, 2024
"This location was so polite and professional! Joseph was very informative and helpful when I was weighing my options for State Farm! I’ll definitely recommend this office to family and friends for any future insurance needs!"
"Thank you for sharing your wonderful experience at our location. We're thrilled to hear that you found Joseph to be with informative and helpful. We appreciate your recommendation and look forward to assisting your family and friends with their insurance needs in the future."
Collin Michael
July 3, 2024
"I usually don’t write reviews but the representative named a young man helped me out a lot! He went above and beyond for helping me understand my policies and had the patients to guide me through what I qualify for."
"Thank you for taking the time to share your positive experience with our representative! We are delighted to hear that our team member provided you with such exceptional service. We appreciate your feedback and look forward to serving you in the future!"
봄봄
April 6, 2024
"I would love to give 10 stars to Yosup only if google had that option Working with Yosup Moon has been an absolute pleasure! Yosup's exceptional customer service and deep expertise made navigating insurance options a breeze. He took the time to understand my unique needs and provided personalized recommendations that perfectly aligned with my requirements. Their responsiveness and willingness to address any questions or concerns promptly were truly impressive. Thanks to Yosup Moon. I feel confident in my insurance coverage and have experienced nothing but positive outcomes. I highly recommend this young gentleman to anyone seeking a reliable and knowledgeable insurance agent! Best Insurance Agent Ever! Thank you Mr. Moon"
Lee Peter
January 18, 2024
"Spoke with Yosup regarding my claim and he was very help and attentive. Would recommend talking to him regarding any questions or issues."
Gary K
July 24, 2023
"Wow, I can't thank my insurance agent enough for their outstanding service and expertise! They have been a true lifesaver, guiding me through the complexities of insurance and finding the perfect coverage tailored to my needs. Their dedication, responsiveness, and attention to detail have given me the peace of mind I've always wanted. It's rare to come across someone so genuinely caring and committed to their clients' well-being. I highly recommend their services to anyone in need of top-notch insurance support. Thank you for going above and beyond!"
ProGamer code (ProGamerCodex)
January 15, 2023
"She is sweeter than the sweetest dream insurance gal lol. She will happily explain her ingenious mutual fund investment strategy over lunch and afternoon coffee conversations regarding financial aptitude and the investment into sky space per square foot and multi generational wellness grooming preparation for our childrens children's children to expand into the solar system well prepared mentally and physically pray tell."
Jaime Villa
June 25, 2022
"Nice"
ABCD EFGA
April 8, 2021
"Very informative. Good location"
"Thank You!"