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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max Kim

July 19, 2024

5  out of  5 rating by Max Kim
"Recently had to file a claim with Helen Lee's office due to an accident. Overall great service, my questions were always answered and the claim rep always tries to help which I appreciate."
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Tristan Kilmer

July 18, 2024

5  out of  5 rating by Tristan Kilmer
"I love the location of this office in middle of Korea town. Whenever we have a question or an issue we need help with, they are fast and friendly in helping us out! I highly recommend them to anyone!"
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January Cabral

July 17, 2024

5  out of  5 rating by January Cabral
"I spoke to someone on the phone, but he is very happy and upbeat, and you can tell that he genuinely cares about his work and clients."
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Kaylean McNeal

July 12, 2024

5  out of  5 rating by Kaylean McNeal
"Sam was very nice and patient with me over the phone. I appreciate the quality of communication he had throughout our conversation. Very professional and modest. I wish more customer service agents were as kind as him. Thank you for helping !!!"
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Hanul

July 8, 2024

5  out of  5 rating by Hanul
"Clean office. Easy parking. Great staff. It’s never fun having to deal with insurance but this branch made everything easy and stress free."
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Tee Han

July 5, 2024

5  out of  5 rating by Tee Han
"The customer service here is second to none! Big thank you to Joseph. Unfortunately I had missed some payments resulting in my insurance getting canceled, but the staff was very helpful and understanding of my financial situation and helped me reinstate my policy. They even helped me get some discounts to lower my payments! They seemed very knowledgeable and knew how to cater to my individual needs as a customer which definitely did not go unnoticed. I wish I could recommend them to my family but unfortunately they don’t live in California."
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james johnson

July 4, 2024

5  out of  5 rating by james johnson
"I call this office frequently for help with my car insurance, and the phone operators are always very helpful and so I thought I’d write a little review for them :)"
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Liam

July 4, 2024

5  out of  5 rating by Liam
"I was looking for a new insurance provider as my old one was just not working out. State Farm was able to save me about $25 a month from what I was paying previously. 10/10 would recommend"
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angela zhu

July 4, 2024

5  out of  5 rating by angela zhu
"Exceptional customer service! The representatives are always friendly and eager to help with any questions or issues."
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Jin Hee Kim

July 4, 2024

5  out of  5 rating by Jin Hee Kim
"I recently heard that State Farm offers life insurance and was curious about it. To be honest I don’t really know anything about life insurance but the staff member that helped me was very patient and informative. He explained to me various different plans that suited my individual needs and circumstances. It also ended up getting me a discount on my car insurance so I can’t complain about that haha."
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adammrmcchickenman

July 3, 2024

5  out of  5 rating by adammrmcchickenman
"Insurance is never fun to deal with but the staff here is very understanding, knowledgeable, and informative. Makes everything easier to deal with."
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Kelly Choe

July 3, 2024

5  out of  5 rating by Kelly Choe
"My parents are first generation Koreans and don’t speak English very well, but my mom was recently telling me how she loves that this Statefarm office has Korean speakers available all the time and that they are always very cordial. Definitely would recommend for any Korean speakers 👍"
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taiga ikeda

July 3, 2024

5  out of  5 rating by taiga ikeda
"It seemed very busy when I visited the office so I had to wait a little, but they had free coffee, which I could never turn down. The staff was very friendly and helped me out as soon as they could."
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Miranda Groves

July 3, 2024

5  out of  5 rating by Miranda Groves
"I have been a customer of State Farm for several years now, and I must say that the service provided by Joseph at my local office has been exceptional. Whenever I have questions or need assistance with my car insurance, Joseph is always there to help me out. His knowledge and professionalism make dealing with insurance matters much easier and less stressful. As I younger driver I often have so many questions & I just really appreciate all the help."
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Z J

July 3, 2024

5  out of  5 rating by Z J
"I called in recently because my car insurance payments had gone up suddenly, but the representative was very friendly and informative. It turns out that car insurance has gotten more expensive all throughout California, but the representative looked over my policy and was able to help me lower my payments. I would give 6 stars if I could 😊"
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Monae McClain

July 3, 2024

5  out of  5 rating by Monae McClain
"This location was so polite and professional! Joseph was very informative and helpful when I was weighing my options for State Farm! I’ll definitely recommend this office to family and friends for any future insurance needs!"
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Collin Michael

July 3, 2024

5  out of  5 rating by Collin Michael
"I usually don’t write reviews but the representative named a young man helped me out a lot! He went above and beyond for helping me understand my policies and had the patients to guide me through what I qualify for."
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봄봄

April 6, 2024

5  out of  5 rating by 봄봄
"I would love to give 10 stars to Yosup only if google had that option Working with Yosup Moon has been an absolute pleasure! Yosup's exceptional customer service and deep expertise made navigating insurance options a breeze. He took the time to understand my unique needs and provided personalized recommendations that perfectly aligned with my requirements. Their responsiveness and willingness to address any questions or concerns promptly were truly impressive. Thanks to Yosup Moon. I feel confident in my insurance coverage and have experienced nothing but positive outcomes. I highly recommend this young gentleman to anyone seeking a reliable and knowledgeable insurance agent! Best Insurance Agent Ever! Thank you Mr. Moon"
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Lee Peter

January 18, 2024

5  out of  5 rating by Lee Peter
"Spoke with Yosup regarding my claim and he was very help and attentive. Would recommend talking to him regarding any questions or issues."
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Gary K

July 24, 2023

5  out of  5 rating by Gary K
"Wow, I can't thank my insurance agent enough for their outstanding service and expertise! They have been a true lifesaver, guiding me through the complexities of insurance and finding the perfect coverage tailored to my needs. Their dedication, responsiveness, and attention to detail have given me the peace of mind I've always wanted. It's rare to come across someone so genuinely caring and committed to their clients' well-being. I highly recommend their services to anyone in need of top-notch insurance support. Thank you for going above and beyond!"
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ProGamer code (ProGamerCodex)

January 15, 2023

5  out of  5 rating by ProGamer code (ProGamerCodex)
"She is sweeter than the sweetest dream insurance gal lol. She will happily explain her ingenious mutual fund investment strategy over lunch and afternoon coffee conversations regarding financial aptitude and the investment into sky space per square foot and multi generational wellness grooming preparation for our childrens children's children to expand into the solar system well prepared mentally and physically pray tell."
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Jaime Villa

June 25, 2022

5  out of  5 rating by Jaime Villa
"Nice"
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ABCD EFGA

April 8, 2021

5  out of  5 rating by ABCD EFGA
"Very informative. Good location"
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Kevin Park

March 26, 2021

5  out of  5 rating by Kevin Park
"I was able to save close to $30 a month by switching from Geico. So thank you"
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Aidan Nelson

February 1, 2021

1  out of  5 rating by Aidan Nelson
"Very poor handling of insurance policy. Poor communication and accountability ."